Terms of Service

1. Acceptance of Terms

By installing, accessing, or using the Uppa app ("Service"), you ("Merchant," "you," or "your") agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, do not install or use the Service.

2. Service Description

Uppa is a Shopify app that enables merchants to:

• Create product bundles with tiered pricing structures
• Apply automatic discounts based on quantity thresholds
• Display bundle widgets on product pages
• Manage discount campaigns through the Shopify admin

3. Eligibility and Account Requirements

3.1 Merchant Requirements

• You must have a valid Shopify store
• You must be authorized to make decisions for your Shopify store
• You must comply with Shopify's Terms of Service and Acceptable Use Policy
• You must be at least 18 years old or the age of majority in your jurisdiction

3.2 Account Responsibility

• You are responsible for maintaining the security of your Shopify store
• You must provide accurate and complete information
• You must promptly update any changes to your store information

4. Use of the Service

4.1 Permitted Use

You may use Uppa to:

• Create and manage product bundles for your store
• Configure pricing tiers and discount rules
• Display bundle offers to your customers
• Access analytics and performance data

4.2 Prohibited Use

You may not:

• Use the Service for any illegal or unauthorized purpose
• Interfere with or disrupt the Service or servers
• Attempt to gain unauthorized access to the Service
• Use the Service to violate any applicable laws or regulations
• Create bundles that mislead customers about pricing or savings
• Use the Service in a way that could damage our reputation

5. Pricing and Payment

5.1 Service Fees

• Uppa may offer both free and paid features
• Pricing information is available in the Shopify App Store
• Fees are processed through Shopify's billing system
• All fees are non-refundable unless otherwise stated

5.2 Billing

• You authorize Shopify to charge your payment method for applicable fees
• Fees are charged in advance on a recurring basis
• You are responsible for all taxes associated with your use of the Service

6. Data and Privacy

6.1 Data Processing

• We process your data in accordance with our Privacy Policy
• You retain ownership of your store data and customer information
• We may collect and use aggregated, anonymous data for service improvement

6.2 Data Security

• We implement reasonable security measures to protect your data
• You are responsible for the security of your Shopify store credentials
• You must promptly notify us of any security breaches

7. Intellectual Property

7.1 Our Rights

• Uppa and its features are our intellectual property
• You may not copy, modify, or distribute our software
• Our trademarks and branding remain our property

7.2 Your Rights

• You retain ownership of your store content and data
• You grant us permission to use your data to provide the Service
• You may discontinue use of the Service at any time

8. Service Availability

8.1 Uptime

• We strive to maintain high service availability
• We do not guarantee uninterrupted service
• Scheduled maintenance will be communicated in advance when possible

8.2 Support

• Support is provided through the Shopify App Store and app interface
• We will make reasonable efforts to respond to support requests promptly
• Support is provided in English during business hours

9. Modifications to Service

9.1 Service Changes

• We may modify, update, or discontinue features at any time
• We will provide reasonable notice of material changes
• Continued use of the Service constitutes acceptance of changes

9.2 Terms Changes

• We may update these Terms from time to time
• Changes will be posted in the app and on our website
• Your continued use constitutes acceptance of modified Terms

10. Termination

10.1 Termination by You

• You may terminate your use of the Service at any time by uninstalling the app
• Upon termination, your access to the Service will cease immediately
• Your data will be deleted in accordance with our Privacy Policy

10.2 Termination by Us

We may terminate your access to the Service if you:

• Violate these Terms or our policies
• Engage in fraudulent or illegal activities
• Fail to pay applicable fees
• Violate Shopify's Terms of Service

11. Disclaimers and Limitations

11.1 Service Disclaimer

• The Service is provided "as is" without warranties of any kind
• We do not guarantee that the Service will meet your specific requirements
• We do not warrant that the Service will be error-free or uninterrupted

11.2 Limitation of Liability

• Our liability is limited to the amount you paid for the Service in the 12 months preceding the claim
• We are not liable for indirect, incidental, or consequential damages
• We are not responsible for lost profits, data, or business opportunities

11.3 Indemnification

• You agree to indemnify us against claims arising from your use of the Service
• This includes claims related to your store content, customer interactions, or violations of these Terms

12. Compliance and Legal

12.1 Regulatory Compliance

• You are responsible for compliance with all applicable laws and regulations
• You must ensure your use of bundles and discounts complies with consumer protection laws
• You must provide accurate pricing information to customers

12.2 Dispute Resolution

• These Terms are governed by the laws of [Your jurisdiction]
• Disputes will be resolved through binding arbitration when possible
• You agree to resolve disputes individually, not as part of a class action

13. Third-Party Services

13.1 Shopify Integration

• The Service integrates with Shopify's platform
• You must comply with Shopify's Terms of Service
• We are not responsible for Shopify's actions or service availability

13.2 Other Integrations

• The Service may integrate with other third-party services
• Your use of third-party services is subject to their terms and conditions
• We are not responsible for third-party service performance or availability

14. Force Majeure

We are not liable for delays or failures in performance due to circumstances beyond our reasonable control, including but not limited to:

• Natural disasters
• Government actions
• Internet service provider failures
• Cyber attacks or security breaches

15. Entire Agreement

These Terms, together with our Privacy Policy, constitute the entire agreement between you and us regarding the Service. They supersede all prior agreements and understandings.

16. Severability

If any provision of these Terms is found to be unenforceable, the remaining provisions will continue in full force and effect.

17. Changes to Terms

We may update these Terms from time to time. Material changes will be communicated by:

• Email notification to registered users
• In-app notifications
• Updates to this webpage
• Updating the "Last Updated" date

Continued use of the Service after changes constitutes acceptance of the new Terms.

18. Contact Information

If you have questions about these Terms, please contact us:

19. Acknowledgment

By using the Uppa app, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service.